Free Shipping on ALL Orders

We offer free regular shipping on all orders. GadgetWard ships orders of any size to any address in Canada with no extra cost. To make sure you receive your order as quickly as possible, and with the greatest variety of cost options, we ship through FedEx, DHL and UPS.

Orders completed at or before 7:00 PM (EST) will be packaged and shipped by next business day.

Shipments and deliveries are processed on weekdays. Orders placed after 7:00 PM (EST) on Friday, or on a Saturday or Sunday, will be processed on Monday or Next Business Day.

Delivery times are based on our best approximations and cannot be guaranteed. Estimated delivery times for shipments to the CANADA are based on estimates from our shipping partners. Some shipments may be delayed due to remote locations and this will affect delivery time.

Tracking Your Order

With the exception of lettermail shipments, all orders can be tracked through the “Your Account” page on the GadgetWard Parts website.

To track your order, simply enter the tracking number you have been provided after your shipment was processed. If you have not received a tracking order, your order has not yet been processed.

Damaged in Shipment

If you receive a product that was damaged in shipment, please contact info@gadgetward.com within 24 hours of receipt and we’ll open a claim with the Courier Company on your behalf.

Please keep the box, the packaging, and the contents of the order to expedite your claim. Claims will require approximately two weeks for processing and replacements will be organized as needed.

Return Shipping Costs

We are happy to exchange unused and unmodified items within 15 days of receipt and defective or nonfunctional items within 30 days. With the exception of items damaged during shipments, customers are responsible for shipping charges when sending items back to our warehouse.
Standard Return Policy for Electronics:

The items must arrive at our warehouse within 7 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late.

Warranties are different based on Brand.

Camera: 2 Years Warranty

Camera Lens: 5 Years Warranty on Canon, Fujifilm, Nikon, Panasonic, Olympus, Sony, Samyang

                         7 Years Warranty on Sigma, Tamron

Mobile Phone/Tablet: 1 Year Warranty

All Accessories: 6 Months Warranty

How to Claim Warranty?

- When customer gets issue in Product during the Warranty Period, customer need to contact us via email. We will provide shipping label to send product back to us, we will get it repaired from Manufacturer and send it back without any extra cost.

- Human error will not be covered under warranty.

- Any unauthenticated app downloading and/or flashing the product will not be covered under the warranty.

- Warranty resolution time: 3-4 weeks from the date of product received at our warehouse.

All products are covered by the manufacturer’s warranty (In Particular Manufacturing Country) no matter where purchased by original purchaser with actual proof of purchase. The manufacturer’s warranty includes workmanship and materials but not normal wear and tear.

GadgetWard branded products have a limited lifetime warranty (unless otherwise specified). We will repair or replace at our discretion.

GadgetWard’s warranty provides coverage for defects in manufacturing only, and expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss and theft. The warranty is valid only at GadgetWard. Improper repair or warranty service performed by someone other than GadgetWard will void this warranty.

GadgetWard disclaims any liability for consequential or incidental damages, for breach of written or implied warranty of an item, including merchantability or fitness for a particular purpose.